InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM.
		Captaris® Alchemy®: Document Management Software by Captaris, Inc.. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

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Business Process Management (BPM) | Workflow Automation | Records Management | Help Desk and Call Management | Business Intelligence Solutions | Enterprise Content Management (ECM) | Service Oriented Architecture (SOA) | Email Archiving | Information Lifecycle Management | Customer Service (General)

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ISYS: Desktop Search Engine - Enterprise Search Tool by ISYS Search Software ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Accelerating Enterprise Application ROI - Five Factors That Determine The Success Or Failure Of Enterprise Application Implementations & Upgrades by OnDemand Software (E-mail this company) March 2007 - (Free Research) The discussion includes a close look at the five factors that determine the success or failure of enterprise application implementations & upgrades. It also examines the complete life cycle of an enterprise application project: design & requirements; implementation, quality assurance & testing; pre-go live pilot; go-live; & support & upgrades. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Total Economic Impact™ Of Avaya IP Telephony Solutions Within A Branch Environment by Avaya Inc. June 2008 - (Free Research) The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Avaya IP Telephony solutions specifically for the branch environment within their organizations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Compliant Records Management: The New Corporate Imperative by Iron Mountain Digital September 2008 - (Free Research) The need for a Compliant Records Management Program is evident daily in all industries. This paper outlines a practical path for driving your existing records management practices from sub-standard to stellar, from company-threatening to compliant. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SOA in Any Economic Climate: Adopting a Lifecycle Approach to Software Quality Management by IBM August 2008 - (Free Research) This paper explains how organizations are adopting new approaches such as Service Oriented Architecture (SOA) as a way to create agile reusable business services that are intended to help them respond to rapid changes and business opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExtraView IT HelpDesk by Extraview Corporation ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company) ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Co-existence of Microsoft SharePoint (MOSS) and Advanced ECM Platforms: What You Need to Know by IBM September 2008 - (Free Research) This Doculabs white paper identifies the top ten questions organizations are asking now, and provides Doculabs’ insights concerning issues such as MOSS 2007 functionality vs. advanced ECM functionality. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM March 2008 - (Free Research) In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's Content Manager OnDemand as a candidate solution. (WHITE PAPER) GO TO WHITE PAPER

Taking Control of Your Most “At-Risk” Data by Google October 2008 - (Free Research) This white paper is for anyone in an organization that is subject to legal or regulatory investigations and has a significant amount of data on backup media. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester White Paper: Assess Your Enterprise Agility (SAP6264) by SAP America Inc August 2008 - (Free Research) While firms have used different business strategies to insulate themselves from the effect of change, CEOs are beginning to recognize the need for their firms to become more agile in detecting and making the changes to strategy, operations, and products. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Children’s Memorial Hospital by ABS Associates, Inc. July 2008 - (Free Research) In this case study Children’s Memorial Hospital engaged ABS to provide a variety of consulting services. Learn how ABS optimized the hospital’s help desk support system, and cut the figures for monthly average abandoned calls and open tickets in half. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Growing Importance of E-Discovery on Your Business by Google November 2008 - (Free Research) The goal of this white paper is to focus on the key issues involved in developing an E-discovery capability and to help organizations plan to become better prepared for the rigors of the E-discovery process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Loss Prevention: Keeping Sensitive Data out of the Wrong Hands by Symantec Corporation October 2008 - (Free Research) Data security breaches pose a serious threat. Companies need to reduce risks associated with exposing customer data, losing intellectual property, or violating compliance obligations. Learn more about DLP issues, strategies and solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EasySpooler by ROC Software ROC EasySpooler not only provides a central view of your entire output environment, it allows IT staff versatile control of output, whether routed to printers, fax machines, the Web, email, or a PDF file.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Discovery Attender® for Notes - Electronic Search and Discovery by Sherpa Software Discovery Attender for Lotus Notes is a search and discovery tool that automates investigative tasks in Domino server databases, im logs and common file storage areas. DA has the ability to search, locate, and review data in a cost-effective and timely manner. Free Trial Available.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Discovery Attender® for Notes - Electronic Search and Discovery by Sherpa Software Discovery Attender for Lotus Notes is a search and discovery tool that automates investigative tasks in Domino server databases, im logs and common file storage areas. DA has the ability to search, locate, and review data in a cost-effective and timely manner. Free Trial Available.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Enhancing SQL Reporting Services with Double-Take by Double-Take Software February 2008 - (Free Research) Information stored on SQL Servers is important, so being able to protect this data at all times is extremely critical. Read this white paper to learn about solutions and strategies that can help protect and recover your critical SQL data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Numara® Track-It! 8 Overview Webinar by Numara Software March 2008 - (Free Research) In this webcast learn how auditing remote desktop management and bar coding functions can optimize your help desk software. Discover features that will speed up response times and improve user satisfaction levels. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

North Shore Medical Center Provides Better Support with AMD Processor-based Solutions by VMware, Inc. August 2008 - (Free Research) Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Adding IT Value to eDiscovery - A Resource Guide for IT Professionals by Iron Mountain Digital September 2008 - (Free Research) When an eDiscovery request is submitted, your organization must deliver. Read this white paper to learn how combining best practices and the right technologies can result in a fast eDiscovery turnaround. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Benefits of an Integrated Solution by FrontRange Solutions Inc July 2008 - (Free Research) View this webinar to find out how Enteo Client Lifecycle is being added to HEAT, Remedy, and Footprints as well as other Service Desk Platforms. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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