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Business Intelligence Solutions | Business Process Management (BPM) | Operational BI | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Application Integration | Help Desk and Call Management | Workflow Automation | Application Lifecycle Management(ALM) | Customer Self-service/ e-Self Help | Virtualization

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On-Demand Web Seminar: Guide to Choosing a Column-Based Database by Sybase, Inc. September 2008 - (Free Research) In this videocast, the speakers will be discussing database architecture and the process of data mining that ultimately is the source of business intelligence. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Citrix & Microsoft: The Future of Virtualization by Citrix September 2008 - (Free Research) This webinar will help you understand how Citrix and Microsoft are working together to deliver a comprehensive set of technologies that will enable organizations to harness the promise of virtualization to meet dynamic business demands. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Numara® Track-It! 8 Overview Webinar by Numara Software March 2008 - (Free Research) In this webcast learn how auditing remote desktop management and bar coding functions can optimize your help desk software. Discover features that will speed up response times and improve user satisfaction levels. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

MindTouch Webinar Wednesdays by MindTouch October 2008 - (Free Research) Every Wednesday join us for an educational hour (Q&A time included) led by one of our Deki experts. Discover just how a wiki can be deployed throughout the enterprise to create a truly collaborative working environment. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IT Benefits of an Integrated Solution by FrontRange Solutions Inc July 2008 - (Free Research) View this webinar to find out how Enteo Client Lifecycle is being added to HEAT, Remedy, and Footprints as well as other Service Desk Platforms. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Best Practices - Defining IT Success through the Service Catalog by newScale, Inc. October 2008 - (Free Research) This Webinar is for anyone embarking on a Service Catalog or ITIL initiative. Pink Elephant's ITSM guru Troy DuMoulin and newScale founder Rodrigo Flores will give you practical guidance on how to design and implement an IT Service Catalog accordi… (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Enable Project-Centric Manufacturing with Business Software by IFS July 2008 - (Free Research) Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft Dynamics September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent. (CASE STUDY) GO TO CASE STUDY

Microsoft MS Dynamics Partner Industry Supplement: Efficient Methods for IEM by Microsoft Dynamics September 2008 - (Free Research) To compete head on, industrial equipment manufacturers are adopting new software and business processes that can help them reduce costs and raise margins while satisfying customer demands. (WHITE PAPER) GO TO WHITE PAPER

Productivity Success Factors for the Mid-Market by Avaya Inc. June 2008 - (Free Research) Productivity-enhancing technologies such as conferencing and collaboration enable people to work together via real or non-real time communication, and share or exchange information, including documents and other types of content. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating the Green IT Action Plan by Avaya Inc. November 2008 - (Free Research) IT organizations should start by crafting an action plan for implementing green IT principles. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing ERP: Lessons Learned from the Front by SAP America Inc August 2008 - (Free Research) SAP has implemented enterprise resource planning (ERP) systems in both the commercial and public sector for more than 30 years. This white paper explains four important principles that stand out from these experiences. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tableau Customer Case Study by Tableau Software August 2008 - (Free Research) While researching for flexible and interactive reporting tools, Ferrari and Maserati of North America’s were discouraged by the complexity and cost of the BI solutions available, so they turned to Tableau Desktop solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Improve Your Vision and Expand Your Mind with Visual Analytics by Tableau Software February 2008 - (Free Research) Understand your data on a whole new level with visual analytics. Learn techniques and software that will help you interact with, visualize and navigate your data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Server Virtualization - Deciding What You Need to Purchase by CDW Corporation August 2008 - (Free Research) Server virtualization uses software to divide one physical server into multiple isolated virtual machines, each of which can run a different application on a different operating system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Developing a Business Continuity Strategy by CDW Corporation March 2008 - (Free Research) This white paper discusses the technologies and techniques necessary for an optimized business continuity strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CommVault Customer Survey Data Validation and User ROI by CommVault Systems, Inc. September 2008 - (Free Research) CommVault’s customers participated in an online survey in March 2008 which documented the ROI across infrastructure, software, and services spending; backup reliability; administrative time; and backup and restore performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ERP via SaaS in the midmarket by SAP America Inc September 2008 - (Free Research) In this podcast Simon Jacobson, Senior Research Analyst, AMR Research, examines how global manufacturers apply IT to their processes as part of their ongoing evolution toward becoming demand-driven manufacturer. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

ERP via SaaS in the midmarket by SAP America Inc September 2008 - (Free Research) In this podcast Simon Jacobson, Senior Research Analyst, AMR Research, examines how global manufacturers apply IT to their processes as part of their ongoing evolution toward becoming demand-driven manufacturer. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Improving Service in Volatile Markets by Microsoft Dynamics September 2008 - (Free Research) To get leaner and more cost-efficient, many automotive and industrial manufacturers are working to improve their systems and processes. This white paper demonstrates techniques for doing so. (WHITE PAPER) GO TO WHITE PAPER

MS Dynamics NAV Case Study: Business Management System Fuels Growth by Microsoft Dynamics September 2008 - (Free Research) Hoss Equipment Company tailored a Microsoft Dynamics solution to help increase tremendous worker productivity across sales, operations, and management. Read this case study for all the details. (WHITE PAPER) GO TO WHITE PAPER

Gartner Research: Zip from 0 to 90 in Four Easy Steps with a Marketing Maturity Model by Aprimo, Inc. November 2008 - (Free Research) The MOMM presents a more realistic view of the journey and benefits, by using the MOMM marketing executive can evaluate where they are and develop a specific roadmap for investments in people, process and technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Warner Bros. Case Study by Aprimo, Inc. November 2008 - (Free Research) Warner Bros. implemented Aprimo’s Marketing Resource Management solution, which helped them combine Aprimo with Sales Data and streamline its domestic theatrical media planning, placement and execution with finance and auditing processes. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Enterprises Marketing Management Technology Delivers a World Class Dealer Marketing Program to Maximize Brand Equity by Aprimo, Inc. November 2008 - (Free Research) Honda selected Aprimo solutions, which is a leader in Enterprise Marketing Management (EMM) technology as it helps to enhance marketing efficiency and effectiveness at a wider level, maximizes marketing returns and hence shareholder value. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

LendingTree: Direct Marketing Wins...with Enterprise Campaign Management by Aprimo, Inc. November 2008 - (Free Research) Since implementing the Aprimo system and subsequently moving the control of campaign execution to the direct marketing department, LendingTree has noticed a radical uptick in campaign volume and efficiencies. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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